Privacy Policy
Introduction This Privacy Policy describes how and its affiliates (collectively ” Jaimin
Mevada , we, our, us”) collect, use, share, protect or otherwise process your information/
personal data through our website jaiminmevada.com (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without
registering with us.We do not offer any product/service under this Platform outside India
and your personal data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on the
Platform, you expressly agree to be bound by the terms and conditions of this Privacy
Policy, the Terms of Use and the applicable service/product terms and conditions, and
agree to be governed by the laws of India including but not limited to the laws applicable to
data protection and privacy. If you do not agree please do not use or access our
Platform.Collection-We collect your personal data when you use our Platform, services or
otherwise interact with us during the course of our relationship.and related information
provided from time to time. Some of the information that we may collect includes but is not
limited to personal data / information provided to us during signup/registering or using our
Platform such as name, date of birth, address, telephone/mobile number, email IDand/or
any such information shared as proof of identity or address. Some of the sensitive personal
data may be collected with your consent, such as your bank account or credit or debit card
or other payment instrument information or biometric information such as your facial
features or physiological information (in order to enable use of certain features when opted
for, available on the Platform) etc all of the above being in accordance with applicable
law(s) You always have the option to not provide information, by choosing not to use a
particular service or feature on the Platform. We may track your behaviour, preferences,
and other information that you choose to provide on our Platform. This information is
compiled and analysed on an aggregated basis. We will also collect your information
related to your transactions on Platform and such third-party business partner platforms.
When such a third-party business partner collects your personal data directly from you,
you will be governed by their privacy policies. We shall not be responsible for the thirdparty
business partner’s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information. If you receive
an email, a call from a person/association claiming to be seeking any personal data like
debit/credit card PIN, net-banking or mobile banking password, we request you to never
provide such information. If you have already revealed such information, report it
immediately to an appropriate law enforcement agency.Usage- We use personal data to
provide the services you request. To the extent we use your personal data to market to you,
we will provide you the ability to opt-out of such uses. We use your personal data to assist
sellers and business partners 1 in handling and fulfilling orders; enhancing customer
experience; to resolve disputes; troubleshoot problems; inform you about online and
offline offers, products, services, and updates; customise your experience; detect and
protect us against error, fraud and other criminal activity; enforce our terms and
conditions; conduct marketing research, analysis and surveys; and as otherwise described
to you at the time of collection of information. You understand that your access to these
products/services may be affected in the event permission is not provided to us.SharingWe may share your personal data internally within our group entities, our other corporate
entities, and affiliates to provide you access to the services and products offered by them.
These entities and affiliates may market to you as a result of such sharing unless you
explicitly opt-out. We may disclose personal data to third parties such as sellers, business
partners, third party service providers including logistics partners, prepaid payment
instrument issuers, third-party reward programs and other payment opted by you. These
disclosure may be required for us to provide you access to our services and products
offered to you, to comply with our legal obligations, to enforce our user agreement, to
facilitate our marketing and advertising activities, to prevent, detect, mitigate, and
investigate fraudulent or illegal activities related to our services. We may disclose personal
and sensitive personal data to government agencies or other authorised law enforcement
agencies if required to do so by law or in the good faith belief that such disclosure is
reasonably necessary to respond to subpoenas, court orders, or other legal process. We
may disclose personal data to law enforcement offices, third party rights owners, or others
in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms
of Use or Privacy Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or personal safety of our
users or the general public.Security Precautions- To protect your personal data from
unauthorised access or disclosure, loss or misuse we adopt reasonable security practices
and procedures. Once your information is in our possession or whenever you access your
account information, we adhere to our security guidelines to protect it against
unauthorised access and offer the use of a secure server. However, the transmission of
information is not completely secure for reasons beyond our control. By using the
Platform, the users accept the security implications of data transmission over the internet
and the World Wide Web which cannot always be guaranteed as completely secure, and
therefore, there would always remain certain inherent risks regarding use of the Platform.
Users are responsible for ensuring the protection of login and password records for their
account.Data Deletion and Retention- You have an option to delete your account by
visiting your profile and settings on our Platform , this action would result in you losing all
information related to your account. You may also write to us at the contact information
provided below to assist you with these requests. We may in event of any pending
grievance, claims, pending shipments or any other services we may refuse or delay
deletion of the account. Once the account is deleted, you will lose access to the account.
We retain your personal data information for a period no longer than is required for the
purpose for which it was collected or as required under any applicable law. However, we
may retain data related to 2 you if we believe it may be necessary to prevent fraud or future
abuse or for other legitimate purposes. We may continue to retain your data in anonymised
form for analytical and research purposes.Your RightsYou may access, rectify, and update
your personal data directly through the functionalities provided on the Platform. ConsentBy visiting our Platform or by providing your information, you consent to the collection, use,
storage, disclosure and otherwise processing of your information on the Platform in
accordance with this Privacy Policy. If you disclose to us any personal data relating to
other people, you represent that you have the authority to do so and permit us to use the
information in accordance with this Privacy Policy. You, while providing your personal data
over the Platform or any partner platforms or establishments, consent to us (including our
other corporate entities, affiliates, lending partners, technology partners, marketing
channels, business partners and other third parties) to contact you through SMS, instant
messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You
have an option to withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please mention “Withdrawal
of consent for processing personal data” in your subject line of your communication. We
may verify such requests before acting on our request. However, please note that your
withdrawal of consent will not be retrospective and will be in accordance with the Terms of
Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us
under this Privacy Policy, we reserve the right to restrict or deny the provision of our
services for which we consider such information to be necessary. Changes to this Privacy
Policy- Please check our Privacy Policy periodically for changes. We may update this
Privacy Policy to reflect changes to our information practices. We may alert / notify you
about the significant changes to the Privacy Policy, in the manner as may be required
under applicable laws